There are some emergency scenarios we don't want to think about: medical accidents, mass shootings or suicidal crises. But when these situations happen, staying calm and having a response plan could be the difference between life and death. In this episode, a fire captain, emergency room doctor and mental health advocate share how they keep their cool in the most high-stakes emergencies. There are skills that everyone can learn.Learn more about sponsor message choices: podcastchoices.com/adchoicesNPR Privacy Policy